SCORECARD
Capability portfolio
9
CAPABILITIES LIVE
56%
AVG AUTOMATION
$1.6M
COST SAVED / Y
4,180h
TIME SAVED / Q
4.3
AVG QUALITY / 5
MATURITY DISTRIBUTION
L1 · Manual
0
L2 · Assisted
2
L3 · Standardised
3
L4 · Autonomous
3
L5 · Self-Optimising
1
PORTFOLIO HEALTH
Two-thirds of the portfolio operates at L3 or higher — reusable workflows and governance in place. Product Launch and Contract Review remain in pilot and are the primary maturity opportunities this quarter.
CAPABILITYFAMILYMATADOPTIONAUTOMATIONQUALITYCOST SAVED
Customer Support
Customer
L5
4.7
$420k
94%
91%
Content Marketing
Marketing
L4
4.6
$180k
88%
71%
Lead Qualification
Sales
L4
4.7
$310k
82%
82%
Board Reporting
Leadership
L4
4.5
$95k
76%
65%
Forecasting
Finance
L3
4.3
$140k
71%
55%
Procurement
Operations
L3
4.2
$220k
68%
48%
Product Launch
Product
L2
4.0
$60k
45%
30%
Contract Review
Legal & Compliance
L2
4.1
$110k
52%
38%
Brand Strategy
Strategy
L3
4.4
$75k
78%
42%